IFB for IT Service Management Project Implementation and Support

Asian Infrastructure Investment Bank 

Posted On:  27 Jun 2024

Open for bidding on:  27 Jun 2024

Response Deadline:  21 Jul 2024 2:00 AM PDT

Opportunity Amount:

$270,000.00 to $300,000.00 USD

Contract Length:

36 months

Response Deadline:

21 Jul 2024 2:00 AM PDT

(Buyers can close postings early)

Posting ID:

20144127(Doc2059374264)

Posting Type:

Request for Quotation

Public Posting:

https://discovery.ariba.com/rfx/20144127

 

Product and Service Categories 

·         Inventory management software

·         License management software

·         Helpdesk or call center software

Ship-to or Service Locations

·         Beijing - China

Posting Summary

Background:
The IT Service Management (ITSM) Implementation and Service continues AIIB's ongoing efforts to improve and optimize its ServiceNow ITSM platform. The service aims to expand and optimize these ITSM functions to further elevate IT service maturity level. This phase is driven by the need for sustained development, optimization, and alignment to evolving business demands.

What to Procure:
The objective of this program is to select a supplier for a 3-year contract to provide the Bank with the following services. a) Implementation service for ServiceNow development and optimization. b) Support and maintenance services.

For more details, please click "Respond to posting".